# LenoChat
> AI-powered customer communication platform that unifies website live chat, WhatsApp, Instagram, and Facebook Messenger into a single multichannel inbox with AI automation for small and mid-size businesses.

## What is LenoChat?

LenoChat is a customer communication platform that consolidates all messaging channels — website live chat, WhatsApp, Instagram, and Facebook Messenger — into one shared inbox. It features two AI capabilities: the Leno AI Agent, an automated chatbot that resolves up to 70% of customer queries using your help center, product catalog, and past conversations; and the Leno AI Copilot, which provides real-time reply suggestions, tone adjustment, and grammar checking to help human agents respond faster. Founded in 2025 and headquartered in Sydney, Australia, LenoChat serves over 1,000 businesses and holds a 5.0/5 rating on the Shopify App Store.

## Product Pages
- [Homepage](https://www.lenochat.com): Platform overview, customer testimonials, and feature summary
- [Leno AI](https://www.lenochat.com/lenoai): AI Agent (automated chatbot) and AI Copilot (agent assistance) features and capabilities
- [Multichannel Inbox](https://www.lenochat.com/multichannel-inbox): Unified inbox for WhatsApp, Instagram, Facebook Messenger, and website chat
- [Shopify Integration](https://www.lenochat.com/shopify): Live chat, AI chatbot, product recommendations, and order tracking for Shopify stores

## Pricing
- [Pricing](https://www.lenochat.com/pricing): Transparent plan comparison with feature breakdown
- Free: $0/month — 2 agents, unlimited live chats, 100 AI replies/month, all channel integrations
- Plus: $29/month ($24/month billed annually) — 5 agents, 1,000 AI replies/month, 6-month chat history, pre-chat forms
- Pro: $39/month ($32/month billed annually) — Unlimited agents, 2,000 AI replies/month, 12-month chat history, white label, AI Copilot tone & rephrase
- Enterprise: Custom pricing — Custom integrations, dedicated support, unlimited AI replies
- No credit card required for Free plan. No per-seat fees. No setup fees.

## Competitor Comparisons
- [Compare](https://www.lenochat.com/compare-live-chat-software): Overview of LenoChat vs competitors
- [LenoChat vs Tidio](https://www.lenochat.com/compare-live-chat-software/tidio-alternative-lenochat-vs-tidio): Feature and pricing comparison with Tidio
- [LenoChat vs Crisp](https://www.lenochat.com/compare-live-chat-software/crisp-alternative-lenochat-vs-crisp): Feature and pricing comparison with Crisp
- [LenoChat vs Intercom](https://www.lenochat.com/compare-live-chat-software/intercom-alternative-lenochat-vs-intercom): Feature and pricing comparison with Intercom

## Resources
- [Blog](https://www.lenochat.com/blog): Customer support best practices, live chat strategies, and e-commerce guides
- [Help Center](https://www.lenochat.com/help-center): Product documentation covering setup, AI configuration, chat widget customisation, team management, and billing
- [Contact Us](https://www.lenochat.com/contact-us): Sales and support inquiries
- [About Us](https://www.lenochat.com/about-us): Company background and mission

## Key Facts
- Founded: 2025
- Headquarters: Sydney, Australia
- Businesses served: 1,000+
- Platform uptime: 99.9%
- Shopify App Store rating: 5.0/5 (15 reviews)
- Available on: Web, iOS (App Store), Android (Google Play)
- Supported channels: Website live chat, WhatsApp, Instagram DMs, Facebook Messenger
- Platform integrations: Shopify, WordPress, any website (JavaScript snippet)
- AI capabilities: AI Agent (automated chatbot), AI Copilot (reply suggestions, tone adjustment, grammar check, rephrase)
- Website languages: English, Turkish, Korean, German, Spanish, Finnish, French, Polish, Portuguese, Japanese, Russian, Chinese, Italian, Dutch
- GDPR compliant, SSL encrypted

## Social & App Links
- LinkedIn: https://www.linkedin.com/company/lenochat
- X (Twitter): https://x.com/lenochat
- Instagram: https://www.instagram.com/lenochat
- Shopify App Store: https://apps.shopify.com/lenochat
- Apple App Store: https://apps.apple.com/au/app/lenochat/id6745147914
- Google Play: https://play.google.com/store/apps/details?id=com.lenochat