Grow Your Shopify Store with Smarter Customer Support
Connect Shopify with LenoChat to support customers directly from the conversation. View carts, access order details, update shipping information, track deliveries, and answer product questions without leaving the chat.
Everything You Need to Support and Sell on Shopify
LIVE CART CONTEXT
See What Customers Are About to Buy
View a customer’s cart in real time while chatting. See selected items, quantities, and total value so you can answer questions, suggest alternatives, or guide customers before they leave.
ORDER LOOKUP
Access Order Details Instantly from Chat
Search and view order status, items, and purchase history directly from the conversation. No need to switch tabs or ask customers for order numbers again.
AI PRODUCT KNOWLEDGE
Train AI Using Your Shopify Products
LenoAI learns from your Shopify product data to understand features, variants, and pricing. This allows it to answer product questions accurately and provide helpful responses during conversations.
SMART RECOMMENDATIONS
Recommend the Right Products Automatically
Using live Shopify data, LenoAI can suggest relevant products based on customer questions and intent, helping shoppers discover the right items without manual effort.
SELF-SERVICE TRACKING
Let Customers Track Orders in the Chat Widget
Customers can check delivery status and tracking details directly inside the chat widget, reducing follow-up questions and keeping conversations simple and efficient.
More Features Included with LenoChat for Shopify
Alongside Shopify-specific tools, these features are included with your LenoChat integration and available as soon as you install it.
Follow our step-by-step installation guide to connect your Shopify store and start chatting with customers in minutes.
Frequently Asked Questions
LenoChat is a customer messaging and AI chat solution that integrates directly with Shopify. It lets you chat with visitors in real time, answer common questions with AI, and manage all conversations from one inbox.
You can install LenoChat from the Shopify App Store in just a few steps:
Install the LenoChat app
Connect your Shopify store
Add the chat widget to your storefront
No coding is required.
Yes. LenoChat can sync your product data so AI can answer product-related questions.
Order details are available to agents (and selected AI features) depending on your plan.
Yes. LenoChat AI can:
Answer common customer questions
Suggest replies to agents during live chats
Recommend products based on your Shopify catalog
You stay in control. Agents can review, edit, or ignore AI suggestions.
No. The LenoChat widget is lightweight and loads asynchronously. It does not affect your Shopify store’s performance or page speed scores.
Yes. LenoChat supports multiple channels in one inbox, including:
Website live chat
Instagram
Facebook Messenger
WhatsApp
You can manage all conversations from one dashboard.
Yes. LenoChat is built specifically for small and growing businesses. You get essential chat features without complex setup or enterprise-level pricing.
Yes. You can add team members and assign roles. All agents can see conversations, customer details, and chat history in real time.
When you’re outside chat operating hours, LenoChat can:
Show an offline message or form
Collect customer emails
Let AI answer basic questions automatically
You can follow up later from the inbox.
Yes. You can customize:
Widget color and style
Greeting messages
Position on the page
Language (English now, more languages coming)
LenoChat offers a free plan with core features. Paid plans unlock advanced features such as AI usage limits, supervision tools, and deeper Shopify data access.
Available on iOS and Android
The Mobile App is Here
Try LenoChat Now.
Your team will love the simplicity.
Your customers will love the speed.
Your growth will prove it.
- No Credit card required
- No software to install
- Instant setup
- No setup fee
- Cancel anytime