Help Center
Find answers, guides, and tutorials
Get Started
Set up your LenoChat account and connect your first channel in minutes.
View articles →Install LenoChat
Add the LenoChat widget to your website, Shopify store, or app.
View articles →Use Leno AI
Configure AI-powered automated responses to handle customer questions around the clock.
View articles →Customise Your Chat Widget
Personalise the look and feel of your chat widget to match your brand.
View articles →Set Your Chat Hours
Define business hours, away messages, and automatic replies for off-hours.
View articles →Manage Your Team
Invite team members, assign roles, and manage permissions and inboxes.
View articles →Use LenoChat Features
Explore canned replies, macros, labels, and other productivity features.
View articles →Billing & Subscription
Manage your plan, billing details, invoices, and subscription settings.
View articles →Help Center
Welcome to the LenoChat Help Center — your go-to resource for getting the most out of our AI-powered customer communication platform. Whether you're setting up your account for the first time or looking to fine-tune advanced features, you'll find step-by-step guides, tutorials, and answers to common questions right here.
Our help articles cover everything from connecting your first channel (WhatsApp, Instagram, Facebook Messenger, Shopify live chat) to configuring Leno AI for automated responses, managing team inboxes, setting up macros and canned replies, and understanding your analytics dashboard. Each guide is written with clear instructions and screenshots so you can follow along at your own pace.
