Especialista de marketing
Amy é especialista de marketing na LenoChat e se concentra em aquisição paga, orçamento de campanhas e em como o software de comunicação com clientes ajuda empresas a apoiar clientes online.
Sou Marketing Specialist na LenoChat. Criamos software de comunicação com clientes para empresas que precisam falar com seus próprios clientes online. Lojas virtuais, empresas de serviços, escolas, agências e equipes de suporte B2B.
Grande parte do que faço é decidir para onde vai o próximo dólar. Rodamos campanhas no Google e na Meta com um orçamento mensal fixo. Eu escolho os públicos, acompanho os números e redistribuo o investimento. Quando algo começa a dar retorno e quero colocar mais dinheiro nisso, primeiro confirmo com meu gerente.
Nossa equipe de conteúdo cuida da redação. Eu digo para quem estamos falando e o que queremos que as pessoas façam, e eles seguem daí.
MarketingChat is not an interruption to your customer’s journey. It’s a bridge. When placed strategically, chat turns uncertain browsers into confident buyers. This guide shows you exactly where chat matters most and how to use it to close more sales. Key Takeaways: Chat increases conversion rates by 7.1% for reactive engagement and 29.5% for proactive […]
MarketingCustomers don’t just want answers. They want them now. When a store responds to questions within seconds, something shifts in a buyer’s mind. Speed signals competence. It says your business is organized, attentive, and ready to help. This single factor builds trust faster than almost anything else in the buying journey. Key Takeaways: Fast response […]
MarketingA single chat message can make or break a sale. Customers expect fast answers and real help, not pushy scripts or robotic delays. When done right, live chat turns browsers into buyers. When done wrong, it drives people away faster than a slow checkout page. TL;DR: Helpful chat responses are fast, human, and context-aware. Annoying […]
MarketingWhat if showing up for your customers, even if imperfectly, is way more important than getting every “about us” blurb or chat response just right? Study after study confirms that for small businesses, presence and responsiveness outweigh polish and perfection. As a digital strategist who’s helped hundreds of entrepreneurs build trust online, I’ll show you […]
MarketingSmall shops once had a tough time competing against well-funded retail giants. Today, live chat is changing that equation. When you respond quickly and thoughtfully, you can win over customers who might otherwise shop elsewhere. This article shows how responsiveness can level the playing field and helps small teams see chat as an advantage, not […]
MarketingEver notice how customers disappear from your store without a word? In 2026, instant answers shape trust and loyalty more than ever. When shoppers can’t quickly get what they need whether that’s a product detail, return policy, or help fixing an error frustration builds quietly. The result? More exits, more abandoned carts, and less trust […]
