Especialista de marketing
Amy é especialista de marketing na LenoChat e se concentra em aquisição paga, orçamento de campanhas e em como o software de comunicação com clientes ajuda empresas a apoiar clientes online.
Sou Marketing Specialist na LenoChat. Criamos software de comunicação com clientes para empresas que precisam falar com seus próprios clientes online. Lojas virtuais, empresas de serviços, escolas, agências e equipes de suporte B2B.
Grande parte do que faço é decidir para onde vai o próximo dólar. Rodamos campanhas no Google e na Meta com um orçamento mensal fixo. Eu escolho os públicos, acompanho os números e redistribuo o investimento. Quando algo começa a dar retorno e quero colocar mais dinheiro nisso, primeiro confirmo com meu gerente.
Nossa equipe de conteúdo cuida da redação. Eu digo para quem estamos falando e o que queremos que as pessoas façam, e eles seguem daí.
MarketingYou can improve chat lead generation without turning the conversation into a form. Sleeknote found that one-field forms converted at 4.41% across more than 329 million popup impressions. Start with one easy detail, earn the next, and pass the full conversation to sales. 1. How can you ask for one detail first? Photo: Jonas Leupe […]
MarketingA proactive chat message, sent before the visitor types anything, can save a sale or lose one. In Baymard Institute’s survey of US shoppers, 40% of those who abandoned checkout blamed extra costs like shipping, a question one well-timed message answers. Here’s when to speak first, and what to say. Every template below uses {curly} […]
MarketingChat is not an interruption to your customer’s journey. It’s a bridge. When placed strategically, chat turns uncertain browsers into confident buyers. This guide shows you exactly where chat matters most and how to use it to close more sales. Key Takeaways: Chat increases conversion rates by 7.1% for reactive engagement and 29.5% for proactive […]
MarketingCustomers don’t just want answers. They want them now. When a store responds to questions within seconds, something shifts in a buyer’s mind. Speed signals competence. It says your business is organized, attentive, and ready to help. This single factor builds trust faster than almost anything else in the buying journey. Key Takeaways: Fast response […]
MarketingA single chat message can make or break a sale. Customers expect fast answers and real help, not pushy scripts or robotic delays. When done right, live chat turns browsers into buyers. When done wrong, it drives people away faster than a slow checkout page. TL;DR: Helpful chat responses are fast, human, and context-aware. Annoying […]
MarketingWhat if showing up for your customers, even if imperfectly, is way more important than getting every “about us” blurb or chat response just right? Study after study confirms that for small businesses, presence and responsiveness outweigh polish and perfection. As a digital strategist who’s helped hundreds of entrepreneurs build trust online, I’ll show you […]
